May 21

By Victoria Forshaw

Writer & Researcher


May 21, 2024

US Money Reserve Reviews

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US Money Reserve Reviews

In this comprehensive article, US Money Reserve Reviewswe provide an in-depth overview of US Money Reserve. We'll cover the company's history, contact details, and examine the pros and cons. Additionally, we'll analyze their fees and pricing, provide shipping information, and address customer complaints. You'll also find a guide on how to get started, comparisons to top competitors, alternative options, and answers to frequently asked questions. Finally, we'll conclude with our overall thoughts on US Money Reserve.

Stay tuned for an in-depth look at US Money Reserve!

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US Money Reserve, a reputable company in the precious metals industry, has garnered attention for its gold coins and exceptional customer service. It mainly caters to elderly customers seeking to diversify their portfolios with valuable assets.

With an extensive collection of gold, silver, and platinum products, the US Money Reserve offers diverse options for investors looking to secure their wealth against economic uncertainties. Their team of experts guides customers on the best choices to meet their investment goals, ensuring transparency and trust throughout the process.

Known for its commitment to integrity and reliability, US Money Reserve has built a loyal customer base by prioritizing customer satisfaction above all else. Their dedicated customer service for the elderly provides personalized assistance, making the buying and selling precious metals a seamless and secure experience.

Overview of Reviews

The reviews of US Money Reserve reflect a mix of experiences with its gold coins, customer service, and interactions with authorities such as the Better Business Bureau (BBB) and Customer Relations, offering insights into the company's performance and reputation.

Customers have praised the quality and authenticity of the gold coins provided by US Money Reserve, highlighting the company's commitment to offering genuine and valuable products. Regarding customer service, some reviewers have mentioned positive experiences with knowledgeable staff members who were responsive and helpful. There have been instances where customer service fell short of expectations, with delays in communication and issue resolution.

Interactions with external organizations like the BBB have shown mixed responses, with some customers appreciating the transparency and professionalism demonstrated by US Money Reserve while others have raised concerns about certain business practices.

Company History

US Money Reserve has a rich company history, marked by its founding in 9/20/2001 and subsequent achievements in the precious metals market. This demonstrates a commitment to providing quality services and products to its customers.

Since its establishment, the US Money Reserve has significantly shaped the precious metals industry. What started as a small operation has become a renowned authority in the field, known for its integrity and expertise. The company's journey has been defined by various milestones that have solidified its reputation as a trusted partner for those looking to invest in precious metals.

Throughout the years, the US Money Reserve has adapted to market changes and emerging trends, always staying ahead of the curve. Its dedication to customer satisfaction and continuous improvement has set it apart from competitors, making it a top choice for investors seeking reliable advice and high-quality products.

Contact Details

For those looking to contact US Money Reserve, the company's headquarters in Nevada offers various contact details for inquiries, purchases, and customer support.

Contact Information

        Business Management

  • Mr. Philip Diehl, President
  • Ms. Francine Breckenridge, Chief Compliance Officer
  • Ms. Angela Roberts, CEO

Sales: 1-888-351-8791

Customer Service: 1-855-832-9570

IRA Division: 1-855-889-5111

Human Resources: 1-855-244-5161


Phoenix: 1-602-362-0809 | 1-602-362-0836

Houston: 1-832-241-3700 | 1-832-241-3701

Austin: 1-737-200-4729 | 1-737-200-4735


If you wish to visit their headquarters in Nevada, you can find them at [Insert Address Here]. To reach their customer service team, dial 1-855) 832-9570.

US Money Reserve also provides a dedicated line for sales inquiries at 1-888-351-8791. Customers can explore their range of products and services on their user-friendly website or connect with them on social media channels for the latest updates and promotions.
Payment Methods
  • ACH, Credit Card, wires, checks, money orders, and Bitpay.

Products and Services

US Money Reserve offers diverse products and services, including gold and silver products, catering to individual investors looking to secure their retirement funds through IRAs and other investment options.

Regarding gold products, the US Money Reserve provides a selection of gold coins and bars sourced from reputable mints worldwide. These products offer investors a tangible asset that holds intrinsic value and serves as a hedge against economic uncertainties and inflation.

In addition, the silver products offered by the US Money Reserve encompass a variety of silver coins and bullion, providing investors with an accessible entry point into precious metals investing. Silver, known for its industrial uses and affordability compared to gold, offers diversification benefits to a portfolio.

For individuals planning for retirement, US Money Reserve also specializes in IRA services, guiding customers through setting up precious metals IRAs. These IRAs allow investors to include physical gold and silver in their retirement portfolios, safeguarding against market volatility and currency devaluation.

Pros and Cons of US Money Reserve

When considering the US Money Reserve, potential customers weigh the pros of competitive purchase prices, buyback guarantees, and transparent pricing information against the cons of annual fees or other charges that may impact their investment decisions.

US Money Reserve offers competitive pricing for precious metals, allowing customers to make cost-effective investments. Their buyback policies provide security, ensuring customers have an exit strategy if needed. The transparency in pricing information further builds trust and credibility in their services.

Customers should be aware of any associated costs, such as shipping fees or annual storage charges, that may affect their overall returns. Investors must carefully analyze the complete cost structure before committing to any investment with US Money Reserve.

Fees and Pricing

Understanding the fees and pricing structures of US Money Reserve is essential for customers evaluating their investment options. This includes considerations such as annual fees, buyback pricing policies, and transparent pricing information for gold and silver products.

Gold Price Chart

US Money Reserve employs a transparent fee schedule that aims to provide clarity to customers. Annual fees are disclosed upfront, ensuring no hidden costs surprise investors. Buyback pricing mechanisms are designed to offer competitive rates when customers decide to sell back their precious metals. The company prides itself on maintaining fair pricing practices to build customer trust. Customers benefit from clear communication on pricing updates and any fluctuations in the market that may impact the value of their investments.

Shipping Information

Customers engaging with US Money Reserve can expect efficient shipping services with tracking numbers to monitor their orders. However, specific procedures exist in case of package refusal or other shipping-related issues.

When a customer's order is processed for shipping, they receive a unique tracking number that allows them to follow the delivery progress in real time. This transparency not only offers peace of mind to customers but also enhances the overall shipping experience.

In terms of delivery timelines, the US Money Reserve strives to ensure the timely shipment of orders. Standard delivery typically takes X to X business days. Expedited shipping options are also available for those who require quicker delivery.

In the rare event that the recipient refuses a package, US Money Reserve follows specific protocols to address the situation, initiating a return process to ensure the safe return of the products.

Customer Complaints

Customer complaints filed against US Money Reserve cover a range of issues, from product concerns to shipping delays. Still, the company's diligent approach has successfully resolved many complaints, with particular attention to addressing scams and protecting elderly victims.

Complaints listed on the BBB

One common customer grievance concerns the US Money Reserve Reviews, which have sparked frustration and dissatisfaction among some clients.

Another significant concern raised by customers is the delay in shipments of precious metals, which has caused inconvenience and financial uncertainties.

Despite these challenges, US Money Reserve has a comprehensive complaint resolution process guided by a commitment to ensuring customer satisfaction and trust. The company carefully investigates each complaint, offers personalized solutions, and strives to rectify any issues promptly.

US Money Reserve goes above and beyond in combatting scams within the precious metals industry, actively working to safeguard vulnerable customers, particularly the elderly, from falling victim to fraudulent schemes. The company aims to maintain its reputation as a trusted and reliable partner for precious metal investments by prioritising transparency, integrity, and customer education.

How to Get Started with US Money Reserve

Embarking on an investment journey with the US Money Reserve involves understanding the available options, the refund process in case of dissatisfaction, and making informed decisions to diversify portfolios through precious metals and other assets.

When considering investing with the US Money Reserve, the first step is to research and understand their various investment vehicles, such as gold, silver, platinum coins, and bars.

Next, customers should contact a dedicated account executive at US Money Reserve to discuss their investment goals and receive personalized recommendations based on their financial objectives.

If there is dissatisfaction or changes to the investment strategy, US Money Reserve provides a refund process to ensure customer satisfaction and peace of mind.

Top Competitors in the Market

US Money Reserve faces stiff competition from top rivals offering similar products and services, including renowned competitors specializing in items like Indian head ten dollar gold coins, fostering a competitive landscape for customers to explore.

One of the primary competitors in this space is a well-established company known for its extensive range of historic coins, including the sought-after Indian head ten-dollar gold coins.

Another key industry player that poses a solid challenge to US Money Reserve is a specialized firm that caters to collectors and investors. It offers a diverse selection of rare coins, including the iconic Indian head ten-dollar gold coins.

These competitors heighten the market's competitive dynamics, providing customers with a wider array of choices when it comes to investing in precious metal items like Indian head ten-dollar gold coins.

Alternatives to the US Money Reserve

For those seeking alternatives to the US Money Reserve, exploring other reputable companies in the precious metals sector can provide insights into different sales models, investment approaches, and solutions to potential issues like sales discrepancies or customer service concerns.

Click Here To See Who The Best Gold Companies Are

One such alternative is Goldco, which offers a wide range of precious metal investment options tailored to individual preferences. Investors can choose from products like gold and silver coins, bars, or IRA-approved metals. Goldco also provides personalized consultations to help clients navigate the complexities of precious metal investing.

Similarly, Augusta Precious Metals is renowned for its transparent pricing structure and educational resources, making it a solid choice for those looking for reliable investment guidance. By exploring these alternatives, investors can diversify their portfolios and make informed decisions regarding their financial future.

Conclusion on US Money Reserve Reviews

In conclusion, US Money Reserve's reviews reflect a company committed to resolving customer issues, adapting to challenges like the COVID outbreak, and providing valuable services in the precious metals sector. This reinforces its position as a trusted partner for customers seeking secure investments.

Clients' and industry experts' feedback highlights US Money Reserve's dedication to addressing customer concerns promptly and efficiently. Even amidst the disruptions caused by the global pandemic, the company has shown resilience and adaptability in ensuring seamless operations and maintaining high service standards. This unwavering commitment to customer satisfaction has further solidified its reputation as a leading player in the precious metals industry.

Frequently Asked Questions

1. What are customers saying in their US Money Reserve reviews?

Customers have left many positive reviews for US Money Reserve, with many praising the company's customer service, quality of products, and overall experience. Some have even described their experience as "life-changing" and "truly exceptional."

2. How long has the US Money Reserve been in business?

US Money Reserve was founded in 2001, making it one of the industry's most established precious metals companies. With almost 20 years of experience, the company has a reputation for reliability and trustworthiness.

3. What products and services does the US Money Reserve offer?

US Money Reserve offers various products and services, including gold, silver, platinum, and palladium coins and bars. They also provide precious metal IRA services and educational resources for those investing in precious metals.

4. Are there any potential drawbacks or complaints about the US Money Reserve?

While most US Money Reserve reviews are positive, some customers have reported issues with shipping delays and higher-than-expected fees. However, the company has a strong reputation for addressing and resolving customer complaints.

5. How does the US Money Reserve compare to its top competitors?

US Money Reserve is often ranked as one of the top precious metals companies in the industry. It has high customer satisfaction ratings and a wide selection of products. Some of its top competitors include APMEX, Goldco, and Birch Gold Group.

6. How do I get started with the US Money Reserve?

Getting started with the US Money Reserve is easy. Visit their website or call their toll-free number to request a free information kit, which will provide you with all the necessary information to begin investing in precious metals. You can also speak to a knowledgeable representative to discuss your options and make a purchase.

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